Rental Service Terms of Use

Article 1 (General Provisions) 1. The MANDUKA Rental Service Terms (hereinafter, "these Terms") stipulate the terms of use for the product rental service (hereinafter, "the Service") operated by IROX Co., Ltd. (hereinafter, "the Company"). Users shall use the Service only after agreeing to these Terms.
2. Help and guide pages other than these Terms of Use shall also be considered part of these Terms of Use, and Users shall agree to this before using the Service.
3. Users of the Service are deemed to have agreed to these Terms. In addition, the Company reserves the right to revise these Terms without prior or subsequent notice to users, and after revisions to these Terms, the revised Terms shall apply when posted on the Service, and any use of the Service after the revisions shall be deemed to have agreed to the revised Terms.

Article 2 (Definition of Terms) 1. "MANDUKA Product Rental Service" refers to a service that allows you to rent sports, yoga related products, apparel related products (hereinafter referred to as "Products"), etc.
2. "User" refers to a person who uses the Service after agreeing to these Terms and Conditions.
3. "Return Deadline" refers to the date set as the deadline for the delivery of the product to a third party designated by our company (hereinafter referred to as the "Designated Delivery Company").
4. "Reference Price" refers to the reference price displayed on each product introduction page within the Service.

Article 3 (Contents of the Service) 1. Users shall apply for the products they wish to rent within the Service.
2. The rental contract for the product will be established at the time when the applied product is shipped from our company to the user.
3. The product will be delivered to the address specified by the user.
4. If the user finds any damage or discrepancy in the product that arrives, the user must not use the product at all and must notify the Company immediately, and if the user does not receive the notification in this section, the Company shall not be obligated to exchange or refund the product for such reason.
5. To return the product, you must request the designated delivery company to collect the product or have the product returned directly from the sales office or agent store, and the product must be handed over to the designated delivery company by 5:00 p.m. on the return due date.
6. If you have any overdue items, you will not be able to apply for other items until you have returned them.
7. The User shall manage the Products with the same care and obligation as the User's own property.

Article 4 (Usage fees and payment methods) 1. Rental usage fees will be displayed within the Service.
2. Payment methods for the service fee can be credit card, bank transfer (prepayment), or GMO deferred payment.

Article 5 (Eligibility to Use) 1. Anyone who falls under any of the following items may not use this Service.
(1) Anyone under the age of 18 will need parental consent.
(2) Those who do not reside in Japan or whose desired delivery address is outside of Japan
2. Our company may restrict or cancel the use of the Service if the User falls under any of the following items.
(1) If it is discovered that the application details were false or incomplete. (2) If it is confirmed that there are rental items that have not been returned. (3) If there is a delay or failure to pay the service fee. (4) If it is impossible to contact you by phone or email and you are determined to have lost contact.
3. Even if the user's use is canceled as described above, the user must pay all usage fees and other charges incurred through the use of the Service up to that point, and the Company shall not be held responsible or liable for any compensation or other charges.

Article 6 (Rental Application) 1. Users shall apply to rent products using their own member ID, and the Company prohibits users from using a member ID other than their own. However, this does not apply when applying to rent products using a method separately specified by the Company.
2. Users shall take full responsibility for managing their membership ID in the above manner, so as not to transfer, lend, or allow it to be known to any third party.

Article 7 (Rental Period) 1. The rental period will be displayed for each product within the Service.

Article 8 (Late fees and payment methods) 1. If the necessary procedures are not completed by the return due date and the Company is unable to confirm the return of the product, a late fee will be charged. The method of payment for the late fee shall be credit card or deferred payment as specified by the Company.
2. Late fees will be displayed for each product within the Service, and if the Company is unable to confirm the return of the product, the User shall pay the late fees using the registered credit card.
4. Late fees will be paid at the times listed below, and will continue to be settled until the return of the product is confirmed. However, if an overdue product is returned, the late fees will be paid the day after the Company confirms the return.
(1) 4 days after the due date. (2) 14 days after the due date. (3) After that, every 11 days counting from the previous issue.
5. If the payment in paragraph 1 above is not made properly, paragraphs 2 and 3 above will not apply, and payment will be processed every 11 days after the return due date.
6. If the service fee is not paid after a certain period of time has passed, we may collect all outstanding debts, including any overdue fees, through a debt collection agency commissioned by our company.

Article 9 (Registration Information) 1. When applying for the Service, the User shall register information required by the Company, such as email address, telephone number, address, and name (hereinafter referred to as "Registration Information", of which the email address and telephone number are referred to as "Registration Notification Destination").
2. If there are any changes to the registration information in the preceding paragraph, the User must promptly update it to the correct information.
3. Our company shall not be liable for any disadvantage or damage caused by the user's failure to make the changes set forth in the preceding paragraph.

Article 10 (Notification) 1. When there is a necessary notification, etc., the Company shall notify the User to one of the registered notification addresses, and, except in cases of negligence on the part of the Company, the User shall be deemed to have been duly notified of the content of the notification, regardless of whether the content of the notification has actually been received.
2. The Company shall not assume any responsibility or obligation regarding any communication other than the notification in the preceding paragraph.

Article 11 (Cancellation of application) We may cancel your rental application due to unavoidable reasons such as damage or destruction of the product, or due to an extension of the rental period of the product. In this case, we will contact you via your registered email address.

Article 12 (Damage to Rental Products, etc.) 1. If a rental product is stolen, lost, damaged, or soiled (including the presence of an odor or other condition that reduces the original product value), the user must immediately notify our company.
2. If any of the following conditions apply to the user, the user shall pay the purchase price of the product (equivalent to 80% of the list price) to the Company.
(1) If the product is damaged or soiled and it is determined that the product can no longer be used.
(2) If the product is lost.

Article 13 (Termination of Rental Contract) 1. If the user falls under any of the following items, our company may terminate the contract by notifying the user.
(1) 10 days have passed since the end of the rental period for the product. (2) The registration information is not true. (3) The product is being used by someone other than the person in question. (4) The product has been transferred or loaned to someone other than the person in question without our consent. (5) The product has been placed in the possession of someone other than the person in question, regardless of the reason. (6) The person in question is unable to fulfill the contract. (7) The person in question has been deemed to have lost contact. (8) The person in question has violated these terms. (9) Any other case that our company deems inappropriate.
2. If the contract is terminated pursuant to the preceding paragraph, the applicant shall immediately return the rental goods and pay any remaining debts in full.
3. The Company shall not be liable for any damage suffered by the Applicant as a result of the termination of the Contract under Paragraph 1 of this Article.

Article 14 (Compulsory Cancellation) 1. Our company will consider the rental contract with the user to be cancelled when the payment process in accordance with Article 8, Paragraph 4, Items 2 or 3, or Paragraph 5, is not completed normally while the product remains unreturned.
2. If the rental contract is terminated as described above, the user must immediately return the rental item and pay the overdue fee in full.
3. The Company shall not be liable for any damage suffered by the User as a result of the termination under paragraph 1.

Article 15 (Compensation for Damages) 1. If a rental item is lost or stolen, the user is responsible for compensating for the damage.
2. The amount of compensation shall be the reference price of the product in question and the total amount of the remaining debt under the rental contract. However, for products without a reference price, we will charge according to our company's regulations.
3. The provisions of the preceding paragraph do not prevent claims for compensation for damages other than to the product.

Article 16 (Prohibition of diversion) 1. It is prohibited to use the rental products for the purposes or in the manner specified in the following items.
(1) Transferring, pawning, or otherwise using as security. (2) Producing counterfeit or imitation goods.
2. If the Company is able to confirm that a third party other than the applicant has used the rental item, it may immediately request the applicant or the third party to return the item, regardless of the state of possession of the rental item. If any damage occurs as a result of this request for return, the applicant shall bear all responsibility.

Article 17 (Prohibition of Use of Product Information) 1. Users may not use any work information used within the Service, including images, text, or any other form of use, as well as information provided by the Company (hereinafter referred to as "Data, etc.") without the permission of the Company.

Article 18 (Disclaimer of Liability Regarding Delivery) Except in cases caused by our intentional or gross negligence, we shall not be liable for any damages suffered by the user due to delays or misdelivery of products delivered through this service.

Article 19 (Disclaimer Regarding Rentals) We shall not be liable for any damage suffered by the user or caused to a third party due to the use, installation, storage, cancellation of application or delivery of rental items, regardless of the reason.

Article 20 (Regarding items included other than the product) 1. When returning the product, the user must take great care not to include any items other than the rental product.
2. If any items other than the product are included in the returned item, the Company will store them for 10 days, and may dispose of them after this storage period has expired, regardless of the reason.
3. Regardless of whether the enclosed items in the preceding paragraph are the user's personal property or not, the Company shall not be liable for compensation, etc., and the user shall bear all responsibility.

Article 21 (Termination of the Service) 1. The Company may terminate the Service by providing prior notice to the User.
2. The Company shall not be liable for any damage suffered by the User as a result of the termination of the Service.

Article 22 (Personal Information) In the event that the Company determines that there is a compelling reason to do so, such as for crime prevention or to maintain normal rental operations, in response to acts that may be presumed to have criminal intent or malicious acts such as non-return of products, the Company may provide personal information to the police or other administrative authorities. Users agree to this in advance.

Established and implemented on April 29, 2016